Privacy Policy

Effective Date: 20-02-2026

Last Updated: 11-06-2026

1. Introduction

This Privacy Policy describes how BharatTantr Pranali ("Company", "we", "our", "us") collects, uses, stores, processes, and protects information when users access or use caTantr and related services ("Services").

We are committed to protecting user privacy, maintaining transparency, and complying with applicable laws and industry standards, including the Digital Personal Data Protection Act, 2023 (India) and the Google API Services User Data Policy, including the Limited Use Requirements.

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

2. Business Information

Business Name: BharatTantr Pranali

Legal Structure: Sole Proprietorship

Owner: Rahul Arvind More

Location: Umarga, Maharashtra – 413606, India

Website: https://www.catantr.in

Email: rahulmoreandassociates@gmail.com

3. Scope of This Policy

This Privacy Policy applies to:

caTantr web application
caTantr mobile-accessible services
Google Workspace integrations
Customer support interactions
Related business services operated by BharatTantr Pranali

This Privacy Policy does not apply to third-party services that are governed by their own privacy policies.

4. Information We Collect

We collect information only when necessary to provide, secure, improve, and support our Services.

4.1 Personal Information

We may collect:

Name
Email address
Mobile number
Business name
Designation
Address
Account credentials
Subscription information
Support communications

4.2 Business Information

Depending on how you use caTantr, we may collect:

Client records
Contact records
Employee information
Task information
Time sheets
Financial records
Compliance records
Audit records
Communication logs
Document metadata
Workflow data

Such information remains under the control of the tenant organization using the Services.

4.3 Technical Information

We may automatically collect:

IP address
Device identifiers
Browser information
Operating system information
Session identifiers
Usage statistics
Error logs
Security logs
Authentication events

4.4 Cookies and Similar Technologies

We use cookies and similar technologies to:

Authenticate users
Maintain sessions
Improve performance
Remember preferences
Enhance security
Analyze usage trends

Disabling cookies may affect certain functionality.

5. Google Workspace Integrations

caTantr offers optional integrations with Google Workspace services.

Google Workspace integrations are disabled by default until explicitly authorized by the user.

Users may enable or disable individual integration features through Workspace Integration settings.

6. Google Account Information

When a user connects a Google account, we may receive:

Basic profile information
Email address
Google account identifier
Access tokens
Refresh tokens (where permitted)
Service-specific metadata required to provide requested functionality

We access only the Google services and permissions explicitly authorized by the user.

7. Google Drive Integration

7.1 Purpose

Google Drive integration enables:

Client document management
Digital document storage
Task deliverable management
Folder creation
File uploads
File organization
File metadata retrieval
Document workflow automation

7.2 Scope of Access

caTantr operates exclusively within a dedicated user-managed Google Drive workspace folder structure, commonly referred to as:

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caTantr Clients

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caTantr does not intentionally access, browse, manage, or process files outside this designated workspace hierarchy.

7.3 Drive Operations

When authorized, caTantr may:

Create folders
Upload files
Rename files
Organize files
Retrieve metadata
Generate file references
Delete files within the managed workspace

Such actions occur solely to provide functionality requested by the user.

7.4 Drive Disconnection

When Google Drive access is disabled, users may choose to:

Option 1

Pause Drive access while retaining cached metadata visibility.

Option 2

Pause Drive access and hide cached metadata.

Option 3

Pause Drive access and permanently remove cached metadata from caTantr.

Google Drive files themselves remain under the user's control and are not deleted by caTantr during disconnection.

8. Gmail Integration

8.1 Purpose

Gmail integration enables:

Client communications
Workflow notifications
Document requests
Professional correspondence
Task-related communications

8.2 Authorized Sending

Emails are sent using the Google account authorized by the tenant administrator or authorized account holder.

The connected account remains under the user's ownership and control.

8.3 Organizational Delegation

A tenant administrator may authorize designated users within the same organization to use Gmail-powered communication features through role-based access controls.

Access is controlled exclusively by the tenant administrator.

8.4 Staff Attribution

When emails are sent through delegated organizational workflows:

The sending Google account remains visible.
caTantr may include the identity of the user who initiated the communication.
Audit records may capture the initiating user for accountability and compliance purposes.

8.5 No Marketing Profiling

Google Gmail data is never used by BharatTantr Pranali for:

Advertising
User profiling
Sale of user information
Cross-service tracking

9. Google Contacts Integration

9.1 Purpose

Google Contacts integration enables:

Contact import
Contact synchronization
Contact management
Mobile accessibility
Business relationship management

9.2 Two-Way Synchronization

When enabled, caTantr may:

Import

Import business contacts from Google Contacts into caTantr.

Export

Synchronize contacts created or updated within caTantr back to Google Contacts.

9.3 User Control

Contacts synchronization is optional.

Users may disable synchronization at any time.

When synchronization is disabled:

New synchronization requests stop immediately.
Background synchronization ceases.
Existing synchronized records may remain within caTantr.
Users may manually delete contacts if desired.

9.4 Business Context

Contacts maintained within caTantr may be associated with:

Clients
Tasks
Communications
Documents
Workflow records

Accordingly, historical records may remain available until deleted by authorized users.

10. Google Calendar Integration

10.1 Purpose

Google Calendar integration enables synchronization of:

Task due dates
Compliance deadlines
Reminders
Workflow events

10.2 Dedicated Calendar Model

caTantr creates and manages a dedicated calendar used for caTantr-generated events.

Typically this calendar is identified as:

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caTantr Deadlines

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or a similar user-visible name.

10.3 Limited Access

caTantr does not intentionally access or read:

Personal calendar events
Family calendars
Birthdays calendars
Unrelated Google Calendar data

Calendar operations are limited to caTantr-generated events.

11. Role-Based Access Controls

Tenant administrators may grant authorized users access to specific Workspace-connected functionality.

Examples include:

Gmail communication
Google Drive access
Contacts synchronization
Calendar synchronization

Such permissions are managed entirely by the tenant organization.

BharatTantr Pranali does not determine internal organizational permissions.

12. How We Use Information

We use collected information to:

Provide Services
Authenticate users
Manage accounts
Execute workflows
Synchronize approved integrations
Improve reliability
Maintain security
Detect abuse
Provide customer support
Comply with legal obligations

We do not use information for unrelated purposes without authorization.

13. Google API Services Compliance

13.1 Limited Use Statement

BharatTantr Pranali’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

13.2 We Do Not

We do not:

Sell Google user data
Rent Google user data
Share Google user data for advertising
Use Google user data for personalized advertising
Build advertising profiles from Google user data
Transfer Google user data to data brokers

13.3 Access Limitation

Google user data is accessed only to provide functionality explicitly requested by the user.

14. Data Sharing

We do not sell personal information.

We may share information only:

Service Providers

With vendors assisting in:

Hosting
Security
Monitoring
Infrastructure
Technical support

under appropriate confidentiality obligations.

Legal Compliance

When required by:

Applicable law
Court order
Regulatory authority
Government agency

Business Reorganization

In connection with:

Acquisition
Merger
Business restructuring

subject to applicable safeguards.

15. Data Security

We implement reasonable safeguards including:

Authentication controls
Access controls
Encryption in transit
Infrastructure monitoring
Security logging
Audit trails
Role-based permissions

No system can guarantee absolute security.

16. Data Retention

We retain information only as long as necessary to:

Provide Services
Fulfill contractual obligations
Comply with legal requirements
Resolve disputes
Maintain system integrity

Retention periods may vary depending on the nature of the data.

17. Workspace Disconnection

Users may disconnect Google Workspace integrations at any time.

Upon disconnection:

OAuth access may be revoked.
Future synchronization stops.
Connected services become unavailable.
Cached metadata handling follows the option selected by the user.

Google-hosted data remains under the user's Google account.

18. Firm Account Deletion

Authorized tenant administrators may permanently delete their firm account through the self-service account deletion process.

Upon deletion:

Workspace integrations are disconnected.
OAuth tokens are revoked.
Tenant records are deleted from caTantr systems.
Staff access is revoked.
User memberships are removed.
Operational records are removed according to the deletion workflow.

Files stored in Google Drive are not deleted by caTantr.

Users should independently manage or delete Google-hosted files if desired.

19. User Rights

Subject to applicable law, users may:

Access their information
Correct inaccurate information
Request deletion
Withdraw consent
Restrict processing where applicable
Request data export where available

Requests may be submitted using the contact information below.

20. International Data Transfers

Information may be processed in India or other jurisdictions where our service providers operate.

Reasonable safeguards are implemented where applicable.

21. Children's Privacy

caTantr is intended for professional and business use.

We do not knowingly collect information from individuals under 18 years of age.

22. Third-Party Services

Our Services may integrate with third-party services.

Use of such services is governed by their respective policies and terms.

23. Changes to This Policy

We may update this Privacy Policy periodically.

Updated versions will be published on our website with a revised "Last Updated" date.

Continued use of the Services after publication constitutes acceptance of the updated Policy.

24. Contact Information

BharatTantr Pranali

Umarga, Maharashtra – 413606

India

Email: rahulmoreandassociates@gmail.com

Website: https://www.catantr.in

25. Consent

By using caTantr and related Services, you:

Acknowledge this Privacy Policy.
Consent to the processing described herein.
Authorize approved integrations where enabled.
Agree to the handling of Google Workspace data as described in this Policy.

If you do not agree with this Privacy Policy, you must discontinue use of the Services.