Terms of Service

Effective Date: 20-02-2026

Last Updated: 11-06-2026

1. Introduction

These Terms of Service ("Terms") govern access to and use of caTantr and related services ("Services") operated by BharatTantr Pranali ("Company", "we", "our", "us").

By accessing, registering for, or using the Services, you agree to be legally bound by these Terms.

If you do not agree to these Terms, you must not use the Services.

2. Business Information

Business Name: BharatTantr Pranali

Legal Structure: Sole Proprietorship

Owner: Rahul Arvind More

Location: Umarga, Maharashtra – 413606, Maharashtra, India

Website: https://www.catantr.in

Email: rahulmoreandassociates@gmail.com

3. Definitions

For purposes of these Terms:

Account

A registered user account within caTantr.

Tenant

An organization, firm, business, or professional practice using caTantr.

Tenant Administrator

The primary account holder who creates and manages a Tenant.

User

Any individual authorized to access a Tenant.

Workspace Integration

Any integration with Google Workspace services including Google Drive, Gmail, Google Contacts, or Google Calendar.

Content

Any information, documents, communications, records, or data stored within caTantr.

4. Eligibility

You may use the Services only if:

You are at least 18 years old.
You are legally capable of entering into a binding agreement.
You have authority to act on behalf of your organization where applicable.

We may refuse service at our discretion where permitted by law.

5. Acceptance of Terms

By using the Services, you acknowledge that:

You have read these Terms.
You understand these Terms.
You agree to comply with these Terms.
You agree to comply with applicable laws and regulations.

6. User Accounts

6.1 Registration

To access certain features, users must create an account.

Users agree to:

Provide accurate information.
Keep information updated.
Maintain account security.
Protect login credentials.

6.2 Account Responsibility

Users are responsible for:

All activity under their account.
Protecting authentication credentials.
Preventing unauthorized access.

You must immediately notify us of any suspected unauthorized access.

7. Tenant Ownership and Administration

The individual who creates a Tenant becomes the initial Tenant Administrator.

Tenant Administrators may:

Invite users.
Configure permissions.
Enable integrations.
Manage subscription settings.
Delete the Tenant.

Tenant Administrators are responsible for activities performed by authorized users within their organization.

8. Role-Based Access Control

caTantr provides role-based access control ("RBAC") functionality.

Tenant Administrators may grant users access to:

Tasks
Clients
Finance
Communications
Google Drive
Gmail
Google Contacts
Google Calendar
Other platform features

The Company does not determine internal organizational permissions.

Organizations are solely responsible for configuring access appropriately.

9. Scope of Services

The Services may include:

Practice management
Client management
Task management
Workflow automation
Team collaboration
Financial record management
Compliance management
Digital document management
Communication management
Google Workspace integrations
Reporting and analytics

Features may change over time.

10. Google Workspace Integrations

Workspace integrations are optional.

Users may connect Google services only after granting authorization.

The Services may integrate with:

Google Drive
Gmail
Google Contacts
Google Calendar

Such integrations remain subject to Google's terms and policies.

11. Google Drive Integration

11.1 Managed Workspace

Google Drive integration is intended to operate within a dedicated caTantr-managed workspace hierarchy.

Typically this workspace is organized within:

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caTantr Clients

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or a similar user-designated structure.

11.2 Drive Operations

When authorized, caTantr may:

Create folders
Upload files
Rename files
Organize files
Retrieve metadata
Delete managed files

solely to provide requested functionality.

11.3 User Responsibility

Users remain solely responsible for:

Content stored in Google Drive.
Permissions granted to users.
Compliance obligations related to stored documents.

12. Gmail Integration

12.1 Purpose

Gmail integration enables business communications through authorized Google accounts.

12.2 Authorized Account

Emails are sent using the Google account connected by the Tenant Administrator or other authorized account holder.

The connected account remains under the control of its owner.

12.3 Delegated Organizational Access

Tenant Administrators may authorize internal users to use Gmail-powered functionality through RBAC permissions.

Authorized users may communicate on behalf of the organization using the connected Google account.

12.4 Staff Attribution

Where supported by the platform:

Communications may identify the initiating user.
Audit records may record the initiating user.
Tenant Administrators may review communication activity.

12.5 Gmail Compliance

Users agree not to use the Services for:

Spam
Phishing
Fraudulent communications
Unsolicited bulk messaging
Activities violating Google's policies

The Company may suspend accounts engaging in abusive behavior.

13. Google Contacts Integration

13.1 Purpose

Google Contacts integration supports:

Contact import
Contact synchronization
Contact management

13.2 Synchronization

When enabled, contacts may be synchronized between:

Google Contacts
caTantr

Synchronization may include creation, modification, and update operations.

13.3 Organizational Responsibility

Organizations are responsible for:

Obtaining necessary permissions.
Managing contact data lawfully.
Complying with privacy obligations.

14. Google Calendar Integration

14.1 Purpose

Google Calendar integration supports synchronization of:

Tasks
Deadlines
Reminders
Workflow events

14.2 Dedicated Calendar

caTantr may create and manage a dedicated calendar used for caTantr-generated events.

The platform does not intentionally access unrelated personal calendar data.

15. Subscription and Billing

15.1 Paid Services

Certain features require payment.

Users agree to pay applicable fees when due.

15.2 Pricing Changes

We may revise pricing with reasonable notice.

Continued use following a pricing change constitutes acceptance of the revised pricing.

15.3 Credits and Wallet Balances

Credits, promotional balances, and wallet balances may be subject to expiration, forfeiture, or other limitations disclosed within the Services.

16. Fair Usage Policy

To ensure system stability and fair resource allocation:

Trial Accounts

Limited to a maximum of 1,000 client records.

Paid Accounts

Limited to 1,000 client records per active user seat unless otherwise specified.

Additional capacity may require additional user seats or upgraded plans.

Attempts to bypass limits may result in suspension.

17. User Content

Users retain ownership of their Content.

By using the Services, users grant the Company a limited license to:

Store
Process
Transmit
Display
Synchronize

such Content solely for providing the Services.

No ownership rights are transferred to the Company.

18. Prohibited Activities

Users must not:

Violate laws or regulations.
Upload malicious code.
Circumvent security measures.
Attempt unauthorized access.
Reverse engineer the Services.
Abuse Workspace integrations.
Interfere with platform operation.
Misrepresent identity.

Violations may result in suspension or termination.

19. Data Privacy

Use of the Services is governed by the Privacy Policy.

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https://www.catantr.in/privacy-policy

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Users agree to the processing described therein.

20. Security

We implement reasonable safeguards to protect the Services.

However:

No platform is completely secure.
No method of transmission is completely secure.
Users accept inherent technology risks.

21. Service Availability

We strive for reliable availability but do not guarantee:

Continuous operation
Error-free service
Uninterrupted access

Scheduled maintenance, upgrades, third-party outages, and force majeure events may affect availability.

22. Suspension and Termination

We may suspend or terminate access if:

These Terms are violated.
Abuse is detected.
Payment obligations are not met.
Required by law.
Platform security is threatened.

23. Tenant Deletion

Eligible Tenant Administrators may permanently delete their Tenant through the account deletion workflow.

Deletion may result in:

Revocation of Google Workspace integrations.
Removal of tenant records.
Removal of memberships.
Removal of organizational data.
Permanent loss of access.

Deleted data may not be recoverable.

24. Google Data and Workspace Disconnection

Users may disconnect Workspace integrations at any time.

Upon disconnection:

OAuth permissions may be revoked.
Synchronization ceases.
Connected features become unavailable.

Google-hosted content remains under the user's Google account unless separately deleted by the user.

25. Intellectual Property

The Services, software, branding, trademarks, designs, and related materials are owned by BharatTantr Pranali unless otherwise stated.

Users may not:

Copy
Reproduce
Reverse engineer
Distribute
Modify

without written authorization.

26. Disclaimer of Warranties

The Services are provided:

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AS IS

AS AVAILABLE

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To the maximum extent permitted by law, we disclaim all warranties, express or implied.

27. Limitation of Liability

To the maximum extent permitted by law:

BharatTantr Pranali shall not be liable for:

Indirect damages
Consequential damages
Loss of profits
Loss of business
Loss of data
Third-party actions
Service interruptions

Total liability shall not exceed the amount paid by the user to the Company during the preceding twelve months.

28. Indemnification

Users agree to indemnify and hold harmless BharatTantr Pranali from claims arising from:

User misconduct
Violation of law
Violation of these Terms
Misuse of integrations
Infringement of third-party rights

29. Compliance with Laws

Users agree to comply with:

Information Technology Act, 2000
Digital Personal Data Protection Act, 2023
Applicable tax laws
Applicable commercial laws
Applicable data protection laws

and other relevant regulations.

30. Force Majeure

We shall not be liable for delays or failures caused by events beyond our reasonable control including:

Natural disasters
Government actions
Internet failures
Infrastructure outages
Pandemics
War
Civil unrest

31. Governing Law

These Terms are governed by the laws of India.

32. Jurisdiction

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Maharashtra, India.

33. Severability

If any provision is found unenforceable, the remaining provisions shall remain in effect.

34. Waiver

Failure to enforce any provision shall not constitute a waiver of rights.

35. Changes to These Terms

We may update these Terms periodically.

Updated versions will be published with a revised "Last Updated" date.

Continued use of the Services after publication constitutes acceptance of the updated Terms.

36. Contact Information

BharatTantr Pranali

Umarga, Maharashtra – 413606

Maharashtra, India

Email: rahulmoreandassociates@gmail.com

Website: https://www.catantr.in

37. Acceptance

By accessing or using caTantr, you acknowledge that:

You have read these Terms.
You understand these Terms.
You agree to be legally bound by these Terms.
You agree to comply with applicable laws and policies.

If you do not agree, you must discontinue use of the Services immediately.